Customer Service Representative Community, Social Services & Nonprofit - Trenton, NJ at Geebo

Customer Service Representative

Lincare Lincare Ewing, NJ Ewing, NJ Full-time Full-time Estimated:
$34.
2K - $43.
3K a year Estimated:
$34.
2K - $43.
3K a year 1 day ago 1 day ago 1 day ago Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them.
-Schedule:
M-F 8:
30AM TO 5:
00PM -Overtime:
2hrs.
a week maximum but rare and not guaranteed Job Responsibilities include:
work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel Requirements:
High school diploma or GED preferred Proven work experience required Ability to learn and apply market and product information, as well as patient billing and insurance requirements Multitasking capabilities Computer and technological literacy Positive and professional personal image Physical Demands:
This employee must occasionally lift and/or move up to 25 pounds Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to commute/relocate:
Ewing, NJ 08638:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
MANDATORY QUESTION:
What is your target hourly compensation rate or target hourly compensation rate range? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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