Licensed Account Representative (Customer Service)
3.
0 Ewing, NJ Ewing, NJ Full-time Full-time $47,250 - $60,000 a year $47,250 - $60,000 a year 5 days ago 5 days ago 5 days ago Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.
D.
Power for providing personal lines customers with an exceptional Auto Claims Experience - 5 years in a row! Our Contact Center team enjoy:
A starting salary of $47,250 to $60,000 annually (based on experience and credentials) Company paid training and professional state licensure.
Potential annual bonus incentive worth up to 7.
5% of your first year's base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center.
As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance.
On our team, will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
A variety of shifts are now available! DAY SHIFT Monday-Friday 9:
45AM - 6:
00PM & Saturday 8:
30AM - 4:
45PM 1 Weekday & Sundays off DELAYED SHIFT Monday-Friday 12:
45pm-9:
00pm & 1 Saturday a month 8:
30AM - 4:
45PM Responsibilities Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls Provide coverage options best suited to accommodate individual needs and administer transactions when necessary Demonstrate effective time management to achieve performance goals/targets Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
Requirements Excellent verbal and written communication skills Strong computer and navigation skills including proficiency in Microsoft Outlook and Word Accurate keyboarding skills Superior listening skills Strong multi-tasking ability Prior customer service or contact center experience Quiet, distraction-free work area at home High School Diploma or GED is required; an associate's or bachelor's degree is desired Bilingual skills are valued, but not required Personal Lines Authority License is a plus Additional Benefits Offered:
Medical Insurance (Blue Cross Blue Shield) Dental Insurance (Delta Dental) Vision (Delta Vision/ VSP) Flexible Spending Account Discounts on NJM auto insurance Tuition reimbursement Life insurance Plus, additional company discounts for items like travel, service, car rental and more! Job Type:
Full-time Pay:
$47,250.
00 - $60,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Evening shift Work setting:
Call center Hybrid work Office Work Location:
Hybrid remote in Ewing, NJ 08628.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Ewing, NJ Ewing, NJ Full-time Full-time $47,250 - $60,000 a year $47,250 - $60,000 a year 5 days ago 5 days ago 5 days ago Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center! Join a best-in-class team that has been certified by J.
D.
Power for providing personal lines customers with an exceptional Auto Claims Experience - 5 years in a row! Our Contact Center team enjoy:
A starting salary of $47,250 to $60,000 annually (based on experience and credentials) Company paid training and professional state licensure.
Potential annual bonus incentive worth up to 7.
5% of your first year's base salary Hybrid work schedule once training is completed An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8% The Opportunity NJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center.
As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance.
On our team, will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
A variety of shifts are now available! DAY SHIFT Monday-Friday 9:
45AM - 6:
00PM & Saturday 8:
30AM - 4:
45PM 1 Weekday & Sundays off DELAYED SHIFT Monday-Friday 12:
45pm-9:
00pm & 1 Saturday a month 8:
30AM - 4:
45PM Responsibilities Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls Provide coverage options best suited to accommodate individual needs and administer transactions when necessary Demonstrate effective time management to achieve performance goals/targets Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
Requirements Excellent verbal and written communication skills Strong computer and navigation skills including proficiency in Microsoft Outlook and Word Accurate keyboarding skills Superior listening skills Strong multi-tasking ability Prior customer service or contact center experience Quiet, distraction-free work area at home High School Diploma or GED is required; an associate's or bachelor's degree is desired Bilingual skills are valued, but not required Personal Lines Authority License is a plus Additional Benefits Offered:
Medical Insurance (Blue Cross Blue Shield) Dental Insurance (Delta Dental) Vision (Delta Vision/ VSP) Flexible Spending Account Discounts on NJM auto insurance Tuition reimbursement Life insurance Plus, additional company discounts for items like travel, service, car rental and more! Job Type:
Full-time Pay:
$47,250.
00 - $60,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Evening shift Work setting:
Call center Hybrid work Office Work Location:
Hybrid remote in Ewing, NJ 08628.
Estimated Salary: $20 to $28 per hour based on qualifications.
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