Program Manager
Project/Position Introduction.Overview
The Program Manager is primarily responsible for daily management functions including developing and implementing strategic plans and objectives for all projects within the paternity practice.
Responsibilities
Responsible for management and oversight of project business units and resources, ensuring compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs)
Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations
Oversee the quality and timeliness of contractually-required reports and deliverables
Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans
Work with project and executive leadership to develop performance goals and objectives for the project and staff, and monitors the achievement of those goals
Analyze daily, weekly, and monthly reports for performance measurement and efficiencies
Identify any potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly
Provide direction to team members and resolves problems in a timely and professional manner
Facilitate communication on project status, to include applicable corrective and preventive actions to leadership
Ensure project budgets and related financial schedules meet corporate requirements
Assist in the creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality
Develop, modify and execute project policies, ensuring all project team members are in compliance
Assist with issues and risk management, and participates in mitigation and contingency actions to address the risks
Create and sustain an environment that motivates high performance, recognize and reward excellence of individuals and teams
Perform other duties as assigned by leadership
The Ideal Candidate will Possess the Following Additional Education and Experience
Bachelor's Degree from an accredited college or university required, equivalent experience considered in lieu of degree
Minimum 2-5 years of related work experience required
Experience in Human or Social Services highly preferred
Experience in Microsoft Office products required
Project Management Professional (PMP) Certification preferred
Excellent organizational, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to work as a team member, as well as independently
Ability to travel as needed
EEO StatementA committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
The Program Manager is primarily responsible for daily management functions including developing and implementing strategic plans and objectives for all projects within the paternity practice.
Responsibilities
Responsible for management and oversight of project business units and resources, ensuring compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs)
Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations
Oversee the quality and timeliness of contractually-required reports and deliverables
Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans
Work with project and executive leadership to develop performance goals and objectives for the project and staff, and monitors the achievement of those goals
Analyze daily, weekly, and monthly reports for performance measurement and efficiencies
Identify any potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly
Provide direction to team members and resolves problems in a timely and professional manner
Facilitate communication on project status, to include applicable corrective and preventive actions to leadership
Ensure project budgets and related financial schedules meet corporate requirements
Assist in the creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality
Develop, modify and execute project policies, ensuring all project team members are in compliance
Assist with issues and risk management, and participates in mitigation and contingency actions to address the risks
Create and sustain an environment that motivates high performance, recognize and reward excellence of individuals and teams
Perform other duties as assigned by leadership
The Ideal Candidate will Possess the Following Additional Education and Experience
Bachelor's Degree from an accredited college or university required, equivalent experience considered in lieu of degree
Minimum 2-5 years of related work experience required
Experience in Human or Social Services highly preferred
Experience in Microsoft Office products required
Project Management Professional (PMP) Certification preferred
Excellent organizational, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to work as a team member, as well as independently
Ability to travel as needed
EEO StatementA committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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